At Shae's Sprays, we take great care in crafting high-quality essential oil home fragrance products. Due to the nature of our products, all sales are final.
No Returns or Exchanges
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We do not accept returns or exchanges on any products for hygiene and safety reasons.
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Please ensure you review your order carefully before completing your purchase.
Damaged or Defective Items
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If you receive a damaged or defective item, please contact us within 7 days of delivery at [email protected] with photos of the damaged product. We will review your claim and provide a replacement if applicable.
Incorrect Items
We understand that mistakes can happen. If you receive an incorrect item, please follow these steps:
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Contact us at [email protected] within 7 days of delivery.
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Provide your order number and clear photos of the item received.
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Once we verify the issue, we will send the correct item at no additional cost.
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By purchasing from Shae's Sprays, you acknowledge and agree to this policy. If you have any questions, feel free to reach out to us at [email protected].