Refund and Return Policy

At Shae's Sprays, we take great care in crafting high-quality essential oil home fragrance products. Due to the nature of our products, all sales are final.

No Returns or Exchanges

• We do not accept returns or exchanges on any products for hygiene and safety reasons.

• Please ensure you review your order carefully before completing your purchase.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of delivery at [email protected] with photos of the damaged product. We will review your claim and provide a replacement if applicable.
  
  

  Incorrect Items

  We understand that mistakes can happen. If you receive an incorrect  item, please follow these steps:

  1. Contact us at [email protected] within 7 days of delivery.

  2. Provide your order number and clear photos of the item received.

  3. Once we verify the issue, we will send the correct item at no additional cost.

By purchasing from Shae's Sprays, you acknowledge and agree to this policy. If you have any questions, feel free to reach out to us at [email protected].